Frequently Asked Questions

★ What are the Edge Threat Management Support policies?
NG Firewall 17.0: Resolving issue with Packet Test Interface setting
NG Firewall 17.0: Resolving issue with log rotation settings failing to take effect
NG Firewall 17.0: Resolving issue with multiple DHCP options
NG Firewall Release History
Purchasing unlimited subscriptions for end-of-sale appliances
Managing Multifactor Authentication for the NG Firewall admin GUI
End-of-Sale Notification: z4 Plus Appliance
End-of-Sale Notification: z4 Appliance
End-of-sale Notification: e6w Appliance
End-of-sale Notification: w4 Appliance
End-of-sale Notification: e3w Appliance
End-of-sale Notification: e3 Appliance
How to decide between NG Firewall and Micro Edge
CVE-2021-44228 Log4Shell
End-of-sale Notification: z4w Appliance
Edge Threat Management Product Life Cycle
What happens when I change my service ports?
What is this 'Swap usage is high' alert telling me?
Issues with Splashtop Application & NG Firewall
Too Many Created SSH/RDP Sessions
Edge Threat Management Appliance Disconnected Alert
Do I Really Need to Inspect HTTPS/SSL Traffic?
Having trouble activating or connecting to Office 365
Can I use more than one IP address per rule?
Rebooting is Not Recommended
Using NG Firewall as part of a CIPA Compliance Solution
We're getting tons of email alerts!
What does 'NAT traffic exiting this interface' mean?
What is Zero Touch Provisioning?