You can upgrade your software subscriptions from ETM Dashboard. For example, if you need to add users or convert to a NG Complete subscription. Before upgrading your subscription, make sure your billing information is accurate. See How to Update Billing / Shipping Address for details.
To upgrade your subscriptions:
- Login to ETM Dashboard.
- Click My Organization in the menu on the left.
- Select the Subscriptions.
- Check the box for each subscription(s) to upgrade. Note: you’ll only be able to update one Complete package subscription at a time.
- Click the Upgrade button.
- Fill in the relevant information to upgrade your subscription and click Review.
- Review the upgrade charges and payment method and click Upgrade.
- You’ll receive a message that the subscription was successfully upgraded.