Upgrading an appliance subscription

Overview

You can upgrade your software subscriptions from ETM Dashboard. For example, if you need to add users or convert to a NG Complete subscription. Before upgrading your subscription, make sure your billing information is accurate. See How to Update Billing / Shipping Address for details. 

To upgrade your subscriptions:

1. Login to ETM Dashboard.
2. Click My Organization in the menu on the left.
3. Select the Subscriptions.  
4. Check the box for each subscription(s) to upgrade. Note: you’ll only be able to update one Complete package subscription at a time.
5. Click the Upgrade button. 
6. Fill in the relevant information to upgrade your subscription and click Review.
   
   
7. Review the upgrade charges and payment method and click Upgrade. 
   
   
   
8. You’ll receive a message that the subscription was successfully upgraded.