Alert Rules Reference

Overview

This article serves as a detailed listing of alert conditions. These alerts are used in both ETM Dashboard and Micro Edge.

General / Account Related

Audit Event Trigger	Message
Account Settings Updated	Account settings Update: Updated Account Settings
Account Settings Set	Account settings Update: {email} initiated settings update requiring confirmation
Update User Preferences (Dashboard and Widgets)	Preferences change: {email} updated their widgets preferences.
New User Registered	User Registration: New user registration email was sent to {$email}
Invite new user to partner portal	Partner Dashboard: {$currentUserEmail} sent an invitation to {$invitedEmail}
Partner Dashboard invite is accepted	Partner Dashboard: {InvitedEmail} accepted your invitation.
Remove partner from Account	Partner Dashboard: {currentUserEmail} removed {childShoppEmail} from the Partner Dashboard. You are no longer an administrator on {childShoppEmail} account, and all shared subscriptions with {childShoppEmail} were un-shared.
Alert rule created	Alert Rule Creation: {emaill} created alert rule {ruleName}
Update Alert Rule	Alert Rule Update: {currentUserEmail} updated alert rule {ruleName}
Delete Alert Rule	Alert Rule Deletion: {email} deleted alert rule {ruleName}
Create Notification Profile	Notification Profile Creation: {email} created notification profile {profileName}
Update Notification Profile	Notification Profile Update: {email} updated notification profile {profileName}
Delete Notification Profile	Notification Profile Deletion: {email} deleted notification profile {profileName}
Invite Users to join Org/Account	User Invitation: {$inviterEmail} invited user(s) to the account.
Update user appliance settings	User Appliance Permissions Update: {$editorEmail} edited the appliance permissions for {$userEmail}
Resend user invite	User Invitation(s) Resent: {email} resent user invitations
Delete User from account	User Removal: {$currentUserEmail} removed user(s) from the account
user enabled/disabled MFA	User Settings Changed: {email} enabled/disabled their two-factor authentication
User changed 2FA method	User Settings Changed: {email} changed their two-factor authentication method to '{mfaVerificationMethod}'
User updated password	Password Change: {email} updated their password
User updated address	Updated {addressType} address: {email} updated {addressType} address to {address}
Cloud User updated	Profile Change: {email} updated their profile information
Electronic Request Account Requested	Electronic Record Request: {email} initiated an electronic record request for this account from Command Center
Default Organization changed	User Settings Changed: {email} cleared their default organization User Settings Changed: {email} changed their default organization to '{$organization}'
Password reset Requested	Password Reset Request: {email} initiated a password reset
User retrieved mobile pairing code	Mobile Pairing: {email} initiated a mobile pairing
Create order from cart	Order Generated: {email} placed a store order
Checkout (Purchase event)	Purchase: {email} made a purchase in the amount of {amount}

Financial / Payment

Audit Event Trigger	Message
Credit Card Update	Updated Credit Card: {email} updated credit card {masked card number}
Update ACH details	Updated ACH Details: {email} updated ACH account {masked ach account number}
Delete Payment method	Payment Delete: {email} deleted payment: {Payment type}
Updated Default Payment Method	Updated Default Payment Method: {email} updated default payment method
Update Tax Exempt Status	Updated Tax Exempt Number: {email} updated tax exempt number to {certificateId}
Update Tax/Vat Number	Updated Tax/VAT Number: {email} updated TAX/VAT number to {taxVATNumber}
Create Paypal Billing agreement	PayPal Billing Agreement Created: {$user->Email} created a PayPal Billing Agreement
Update Terms info	Account Terms Update: Untangle set Terms Allowed to {FALSE/TRUE}

Network

Audit Event Trigger	Message
Network Created	Network Created: {name}
Reset Network Wan Rules	Network Rules Reset on appliances: {uidList}
Sync Network Rules	Network Rules Pushed to appliances: {$uidList}
Reset Network Tunnels	VPN Tunnels reset on appliances: {$uidList}
Delete Network	Network {networkId} Deleted
Update Network	Network {network ID} successfully updated

Appliance Management Events

Audit Event Trigger	Message
Appliance Settings Updated	Appliance Settings Updated: The settings on appliance {uid} have been updated
Updated Appliance Location	Appliance Location Updated {email} update location for UID {uid} to {newLocation}
Appliance Template Creation	Appliance Template Configuration Creation: {email} created an appliance template configuration for master appliance {UID}
Update Appliance Template Configuration	Appliance Backup Created: {email} created a backup from appliance {uid}. Backup MD5: {backupMd5}
Delete Appliance Template Configuration	Appliance Template Configuration Deletion: {email} deleted an appliance template configuration for master appliance {uid}
Appliance Backup Creation	Appliance Backup Created: {email} created a backup from appliance {uid}. Backup MD5: {backupMd5}
Restore Appliance from Backup	Appliance Restoration: {email} initialized restoration from backup {backupMd5} on appliance with UID {targetUid} Appliance Restoration Failure: Sync failed from master appliance {uid}. This appliance does not have a Complete license. Appliance Restoration Failure: Sync failed from master appliance {uid}. An unexpected error occurred. Appliance Restoration Failure: Sync failed from master appliance {masterUid} to target appliance {targetUid}. The version of the latest master appliance backup is not compatible with the target appliance version. Appliance Restoration Failure: Sync failed from master appliance {masterUid} to target appliance {targetUid}. The target appliance does not have a Complete license. Appliance Restoration Failure: Sync failed from master appliance {masterUid} to target appliance {targetUid}.
Policy Push to Appliances	Policy Push: {email} pushed policy $sourcePolicyName} to {targetHostName} Policy Push: {email} pushed policy {sourcePolicyName} to {targetPolicyName} on {targetHostName}
Create new Policy	Policy Creation: {email} created policy {name}
Policy Update	Policy Update: {email} updated policy {name}
Policy Deletion	Policy Deletion: {email} deleted policy {Name}
Appliance added to account (by Serial Number)	Appliance Added by Serial Number: {serialNumber} added by {email}
Appliance Removed	One of the following on success/error Serial Number Removed: {appliance ID} removed by {email} Appliance Removed: {appliance ID} removed by {email}
Apppliance Tag Changed	Appliance Tag Change: {email} updated appliance tag for UID {uid} to '{newTag}'
Add appliance to account (from UID)	Appliance Added: {uid} added by {email}
Sync Wan Rules	One of the following on success/error Wan rules successfully pushed to appliance {uid}. Error calling SyncWanRules - {exception message} {last error}
sync VPN info	One of the following on success/error VPN definition successfully synced to appliances {$uidList} Unable to define VPN tunnels fpr {$uidList} - error {errorMessage} Unable to define VPN tunnels for appliances {$uidList}: {lastError}
Sync template with specified template's master appliance	One of the following on success/error Appliance Restoration: A sync of master appliance {masterApplianceUID} has been initiated on target appliance {targetUid}. Appliance Restoration Failure: Sync failed from master appliance {masterApplianceUID} to target appliance {targetUid}. The version of the latest master appliance backup is not compatible with the target appliance version. Appliance Restoration Failure: Sync failed from master appliance {masterApplianceUID} to target appliance {targetUid}. The master appliance does not have a Complete license. Appliance Restoration Failure: Sync failed from master appliance {masterApplianceUID} to target appliance {targetUid}. The target appliance does not have a Complete license. Appliance Restoration Failure: Sync failed from master appliance {masterApplianceUID} to target appliance {targetUid}. The sync will be retried during the next scheduled sync.
Create backup of master to sync with target appliances	Appliance Backup Generated: A backup of modified master appliance {masterApplianceUID} has been created. Backup MD5: {backupMd5}
Threats detected while getting hosts	Threats Detected: {threatsDetected} endpoints are infected!
Opens a remote access	Remote Access: Remote Access Channel to {uid} opened by {email}

Subscription Events

Audit Event Trigger	Message
Subscription Auto Assigned to Appliance	Subscription Auto-Assigned: Subscription {subscription name} was automatically assigned to appliance {uid}
Subscription added to an appliance	Subscription Added: Subscription {subscriptionName} has been added to appliance {uid}.
If Auto-renew for subscription changes	Subscription Change: Auto-renew status for subscriptions {$successSubs} has been set to {$arStatus}. Reason: ($reason)
Renew or reinstate a subscription	Renewed subscription: {email} renewed subscription {subscriptionName}
Subscription Updated	"Subscription Upgraded: Subscription(s) {subscriptionNames} were canceled. Subscription {subscriptionName} was created - {upgradeProductName}, {subscriptionPeriod} / {licensedDeviceCount}
Subscription Removed	Subscription Removed: Subscription {subscriptionName} has been removed from appliance {uid}
Share subscription	Subscription Shared: Subscription {updatedSubName} has been shared with {targetUserEmail}.
Subscription unshared	Subscription Unshared: Subscription {subscriptionName} has been unshared with {redeemerCustomerEmail}.
Subscription transferred	Subscription Transferred: Subscription {subName}
subscription created from redeemed voucher	(sent to voucher owner and redeemer) Voucher Redeemed: {email} redeemed voucher {voucher}
Voucher Generated	Voucher Generated: {email} generated voucher {voucherCode}
Voucher Deleted	Vouchers Deleted: {email} deleted vouchers {vouchers}
Order Quote Generated	Quote Generated: {email} generated an order quote

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