My OpenVPN tunnel is up, but I can't ping across it

The good news is your tunnel is probably just fine! You're likely experiencing a routing issue rather than anything wrong with OpenVPN itself. Here are some things you might try:

  • Ping the remote interface's IP from a device on the local network
  • Traceroute from a device on the local network to the remote network and see where the route fails
  • If the remote device isn't an Edge Threat Management device, make sure it's compatible with OpenVPN
  • Disable Windows' built-in firewall on the target machine(s)
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