I installed the new version of NG Firewall and my licenses aren't showing up correctly. What happened?

Your NG Firewall's UID is unique to the installation, so if you've installed a fresh copy of the software your UID has changed. You can fix it by following these steps:

  1. Log into your ETM Dashboard account.

  2. Add the new UID to your ETM Dashboard by clicking Appliances and then Add Appliance, then entering the new UID:

  3. Remove the subscription from your old UID

  4. Assign the subscription to your new UID
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