How to refresh ETM Dashboard connection from NG Firewall

Overview

There are a few instances when it may be helpful to re-establish the connection to ETM Dashboard for a particular NG Firewall appliance:

• The appliance's model shows as 'Custom' in ETM Dashboard, even though it is an appliance purchased fromArista
• The appliance shows as 'offline' in ETM Dashboard despite being online & passing traffic
• The appliance's subscription is showing no valid subscription, despite having a subscription assigned in ETM Dashboard

Refreshing the connection from NG Firewall

1. In the NG Firewall UI, click the 'silhouette' icon at the top right-hand corner.
2. Click Account Settings.
   
   
3. This will open a ETM Dashboard login prompt. Log into your account as you normally would.

This will refresh/re-establish the connection, which will cause ETM Dashboard to re-sync with the appliance and update its status & details.