Frequently Asked Questions & How-to

★ What are the Edge Threat Management Support policies?
NG Firewall 17.0: Resolving issue with Packet Test Interface setting
NG Firewall 17.0: Resolving issue with log rotation settings failing to take effect
NG Firewall 17.0: Resolving issue with multiple DHCP options
NG Firewall Release History
Purchasing unlimited subscriptions for end-of-sale appliances
Managing Multifactor Authentication for the NG Firewall admin GUI
End-of-Sale Notification: z4 Plus Appliance
End-of-Sale Notification: z4 Appliance
End-of-sale Notification: e6w Appliance
End-of-sale Notification: w4 Appliance
End-of-sale Notification: e3w Appliance
End-of-sale Notification: e3 Appliance
Accessing the command line in NG Firewall
How to decide between NG Firewall and Micro Edge
How to refresh ETM Dashboard connection from NG Firewall
CVE-2021-44228 Log4Shell
End-of-sale Notification: z4w Appliance
Configuring Zero Trust Network Access with NG Firewall
Why does my NG Firewall take so long to save network changes?
Edge Threat Management Product Life Cycle
What happens when I change my service ports?
What is this 'Swap usage is high' alert telling me?
How to create test traffic for Support
How do I block Tiktok?
How to take a screenshot for Support
Issues with Splashtop Application & NG Firewall
Too Many Created SSH/RDP Sessions
Edge Threat Management Appliance Disconnected Alert
Having trouble activating or connecting to Office 365